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NEW QUESTION # 40
Which two aspects can intraday monitoring help track in workforce management?
(Choose two)
Response:
Answer: B,C
NEW QUESTION # 41
Which two actions are essential when setting up a business unit in workforce management?
(Choose two)
Response:
Answer: B,D
NEW QUESTION # 42
Which two features in the Schedule Editor help administrators create and adjust schedules to meet business needs?
(Choose two)
Response:
Answer: A,C
NEW QUESTION # 43
In Genesys Cloud, what does the historical adherence feature provide?
Response:
Answer: D
NEW QUESTION # 44
Which activity code setting determines if an activity is counted as part of adherence?
Response:
Answer: D
NEW QUESTION # 45
......
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